AI business concierge desk

Give customers a number that screens calls before they reach you.

Auditory Concierge answers your public business line, checks who is calling, forwards trusted callers, screens unknown callers, and keeps low-value calls away from your personal phone.

Dedicated number per customer Forward only valid callers Block or slow-roll repeat noise
Business phone and call-screening dashboard for an AI front desk
New public number Each customer gets a dedicated concierge line.
Real mobile stays private Only approved calls transfer to the owner.
Feedback loop Allow, block, screen, or slow-roll after every call.
Workflow

A front desk that learns your call preferences.

The product is intentionally narrow: protect the business owner from unwanted calls while preserving real opportunities.

01

Claim a number

The customer chooses a dedicated business number and verifies the mobile number that should receive qualified calls.

02

Import trust lists

Safe contacts, family, customers, and known spam lists seed the routing rules before the first call arrives.

03

Screen unknown callers

The AI concierge asks who is calling, why, and whether the request is worth interrupting the owner.

04

Forward or filter

Valid callers transfer to the real mobile number. Everything else is summarized, blocked, or slow-rolled.

Call decisions

One rule table controls the whole experience.

The concierge does not need a giant CRM on day one. It needs a reliable decision layer: allowed callers get through, unknown callers are screened, blocked callers stop ringing, and slow-roll callers stay with the concierge.

AllowForward immediately
ScreenAsk qualifying questions first
BlockNever forward to the owner
Slow-rollTake a message without auto-transfer
AWS foundation

Built on Amazon Connect, Bedrock, Cognito, Lambda, and DynamoDB.

Amazon Connect owns the telephony. The web app owns onboarding, rules, feedback, analytics, and customer configuration.

Amazon Connect

Claims phone numbers, receives inbound calls, runs contact flows, and transfers qualified callers to a mobile phone.

Bedrock voice layer

Handles natural screening conversations for unknown and slow-roll callers using an AWS-native AI voice path.

Customer portal

Cognito login, number setup, safe lists, block lists, call history, transcripts, and feedback actions.

Learning loop

Every feedback action updates the caller rule so future calls behave the way the owner expects.

Also from Auditory

Private local dictation for macOS.

The existing Mac app remains a separate product: local WhisperKit transcription, hotkeys, and paste-ready text.

Downloads
Customer-ready wedge

Start with one job: stop unwanted business calls before they hit your phone.

The first release should provision a number, configure forwarding, import rules, screen unknown callers, and let the owner correct future routing after every call.